Delivery & Return Policy

Delivery

Once we receive and pay for your order, it will be shipped within 1-3 business days.

Germany
Shipping costs: €3.90 (free for orders over €49)
Delivery time: 1-3 working days

Austria
Shipping costs: 9.90 €
Delivery time: 2-8 working days

Zone 1 EU (12.95 €)
Belgium, Luxembourg, Netherlands
Delivery time: 2-8 working days

Zone 2 EU (13.95 €)
Denmark, France, Poland, Czech Republic
Delivery time: 2-8 working days

Zone 3 EU (14.95 €)
Italy, Sweden, Slovakia, Slovenia, Spain (excluding Canary Islands), Hungary
Delivery time: 2-8 working days

Zone 4 EU (26.95 €)
Bulgaria, Estonia, Finland, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal (including Azores & Madeira), Romania
Delivery time: 2-8 working days

Switzerland
Information about shipping and customs can be found here .

Return

Are you dissatisfied with your order or have you changed your mind? No problem. You have 30 days from the date you received your order to return it to us without giving any reason.

Germany: Return shipping is free of charge.

All other countries: Returns are possible, but you will be responsible for the costs.

To return an item, please send us a short email to support@nomanoma.com with your order number. We will usually get back to you within 24 hours.

You can find further information in our cancellation policy . There you will also find a contact form that makes it easier for you to contact us by email.